Comprehensive HVAC Service in Conyers, GA
Omega Heating and Air was a lifesaver. They were prompt, helpful, and got the job done. Great Service and great quality. No spending extra money and they had the best prices in town. My family and I are very thankful.
I contacted Omega on a Thursday, they were at the house on Friday to give me an estimate to replace 17 year old system. They had a Jan special that included a free new Amana furnace with any new Amana airconditioning system. Price was awesome, installers were incredible and they did the job on Monday. Wow! Highly recommended.
Was very professional and friendly. Also fast instillation and heat works great. I would highly recommend to friends and family.
I’m very happy with the service and how fast and efficient was the installation. Good workers and very professional.
Very pleased with Omega Heating
It was determined that my old air unit could not be repaired. Omega Heating took charge and submitted a claim to my warranty company with very detailed info. Once ordered, they picked up the equipment and installed it within 3 hours with all the necessary modifications to my old vents, wiring, etc. They even registered my system with the manufacturer. What a deal!! Omega is an A1 company.
I can’t say enough about the truly excellent service we have received from Omega Heating & Air. When I had problems with the 3.5 ton HVAC System I had installed by OMEGA about a year ago, I thought it might have been their fault. It seemed that the new unit did not do a whole lot better than the previous one. I called OMEGA to get some answers regarding the problem I was having and to ask for a proposal on an upstairs unit which we considered replacing as well. It turned out that the issue we had was related to a lack of returns, installed by the original builder. To be sure that was truly the case, I had several other companies check out my situation. They confirmed what we had been told. Jason Erwin, OMEGA’s excellent customer consultant and all around great guy, did everything possible to help find and solve the issue. He gave us a very reasonable proposal for the 2.5 ton unit we needed for upstairs as well. Thanks to Jason’s reassurance that OMEGA would do everything in their power to take care of us to our satisfaction, we decided to stick with OMEGA despite initial reluctance. They installed two additional air returns, an additional air supply, the 2.5 ton HVAC system for upstairs and WiFi Thermostat. Luken and Ray were fantastic installers. Very professional and consciences. Installation Manager “Dellon Richards” and even Jason came by to follow up, making sure everything was done correctly. No company could have done more. Everything works TOP NOTCH!
My first experience was top notch and far superior to the company I had been using for the last several years. Omega sent a crew to install a new system. They were professional, courteous, well organized under the lead technician and extremely competent and NEAT. The sales team did a great job explaining options. After looking at other bids we chose Omega and we know we made the correct choice.
Great Customer Service
My AC went out and my warranty people assigned another company to come out that did not fix the system and would not admit fault. This process took weeks of wasting my time. My warranty company heard the stress in my voice and said, hey we are going to assign Omega; customers are having good experiences with them. Well I am here to say yes to that. The first person I spoke with, Briana, came out with great customer service hearing my long story of the previous experience with the other company and still maintaining an “active” and “smiling” listening voice. She is very delightful and gives GREAT customer service on behalf of Omega. The Techs know what they are doing (unlike my last company) and have integrity (hard to find). I do not feel like this is a company just out to take my money and do a sh#@y job. I feel like they really care about the customer. I have had a great experience and the experience continues. Shout out to Briana and Jerell for helping me out with my situation with great customer service!
Very Kind staff.
When I called Omega they came immediately and solve the issue. KD so I dealt with in the office. She is very very sweet. The workmanship by Jay and Eric was very professional and perfectly done. I suggest you call Omega today. Thank you for everything I appreciate it.
Michael Bertram, MBA
I have received a new air conditioning and heating unit and I am very pleased with their service. They were courteous and professional while in my house. They also cleaned up afterward. I would recommend Omega Heating & Air.
Very pleased with Omega H&A! They were fast, efficient, and friendly! I will certainly recommend them to anyone I know that needs heating/air repair or replacement.
Professional & excellent service
Needing our very old air conditioner up and running ASAP, Keith from Omega came out, found the problem and fixed it! He was very professional but personable. We will look to Omega for any maintenance or problem solving for our heating and air conditioning needs in the future.
Top Shelf Company
Sales staff gave us all the information we needed to make a choice of systems.
Installation crew arrived as scheduled and did a really good job. Thanks!
Good Service and Friendly
Installer did not bring thermostat as ordered; heats good but very loud after 2nd cycle of running.
Over and Beyond!
Installment of a Heating and Air System
Recently I had the pleasure of the installment of a new heating and air system. I would like to express the outstanding customer service I received from beginning to end of the installation process. The consultation was above and beyond any expectation I have experienced with any business here in Georgia. The men that installed my unit were very professional and did their job in spite of inclement weather in a timely fashion! I never knew much about heating and air when it comes to how the unit works but by the time the process of the installment was complete I am knowledgeable of all components. I am so impressed with this company I have taken this time to applaud them for a job well done! Omega Heating and Air keep up the good work!
Simply The Best
I was extremely pleased with the tech that came to my house, very courteous and professional. Showed me the problem, fixed it and followed up to make sure everything was still working properly. Thank you Omega Heating & Air